Terms & Conditions

These Terms govern your relationship with the operator of oz-win.casino ("ozwins"). By accessing or using oz-win.casino, you agree to be legally bound by these Terms as effective from 1 July 2025. Continued use of oz-win.casino signifies your acceptance of all updates to these Terms up to and including any modifications effective through 2025.

Definitions

To ensure legal clarity and accessible understanding, this section defines key terms as applied throughout the document. (OBSERVE: Identification of legally relevant terminology; EXPAND: Address operational and regulatory definitions; REFLECT: Structured clarity for all parties.)

• Operator: Dama N.V., company registration number 152125, legal address Scharlooweg 39, Willemstad, Curaçao, operating oz-win.casino under Curaçao license 8048/JAZ2020-013, valid until 2025.
• User: Any individual accessing oz-win.casino, including but not limited to registered Players, who interacts with or consumes services provided via oz-win.casino.
• Player: A registered User who actively participates in gambling or betting activities through oz-win.casino.
• Bet: A stake of value (monetary or bonus) placed by a Player on a game or event available on oz-win.casino, with possible outcome-based returns.
• Bonus: Promotional credits, matched deposits, or free spins made available by ozwins to Players under specific conditions.
• Wager: The act of placing a Bet, including fulfilling any required bonus playthrough, at oz-win.casino.
• KYC: 'Know Your Customer'-mandatory identity verification process as per anti-money laundering and AU regulatory requirements.
• Account: A personal profile created by a User on oz-win.casino, enabling participation in games or receipt of promotional offers.
• AU Laws: All applicable federal, state, and territory laws of Australia governing online gambling and casino operations directed at Australian residents.

Account Registration

(OBSERVE: Legal requirements for player identification and data; EXPAND: AU-specific 18+ and KYC obligations; REFLECT: Transparent, structured instructions with compliance protection.)

1. Eligibility: Only individuals 18 years of age or older and legally permitted under AU law may register an Account with ozwins via oz-win.casino.
2. Registration Process:
   • Users must provide accurate, complete information, including a valid email address.
   • Account creation requires email verification.
   • KYC verification is mandatory. Users must submit verifiable proof of identity (e.g., government-issued ID, proof of address) as requested by the Operator, in compliance with AML/CTF Act 2006 (Australia).
3. User Obligations:
   • Users must maintain the confidentiality of passwords and login credentials.
   • Users are solely responsible for the security of their Account and shall notify support immediately of any unauthorized access.
   • Providing inaccurate, false, or misleading information may result in suspension, termination, and possible legal action.
4. Account Limitation: Each User is permitted to maintain only one Account on oz-win.casino. Duplicate Accounts are prohibited and subject to closure.

Regional Compliance Note: Under AU law, the Operator collects and verifies player data for age and identity checks, anti-money laundering, and bet integrity.

Betting & Gameplay Rules

(OBSERVE: Game procedures, responsible conduct; EXPAND: AU standards on fair play and integrity; REFLECT: Clear, exhaustive rules to safeguard both operator and Player.)

1. General Bet Requirements:
   • All bets must comply with posted minimum and maximum stakes, as specified within each game or event.
   • Accepted bet types include standard, bonus-based, and promotional wagers as provided on oz-win.casino.
   • All bets are subject to system confirmation; only confirmed bets are valid and binding.
2. Bet Cancellation & Modification:
   • Bets cannot be cancelled or modified once accepted, except where technical errors or malfunctions are established by the Operator.
   • In the case of system failure, ozwins reserves the right to void or refund affected bets at its discretion, consistent with applicable AU consumer protection laws.
3. Conduct Requirements:
   • Players are strictly prohibited from engaging in fraud, abuse, collusion, or use of unauthorized software.
   • All chat interactions within live casino or public forums must remain professional and free of insults, threats, or discriminatory language. Violations may result in suspension or permanent ban.
   • The Operator reserves the right to report criminal or suspicious activities to relevant AU authorities as required by law.

Bonus Terms

(OBSERVE: All promotional and incentive requirements; EXPAND: Regulatory mandates on transparency and fair marketing in AU; REFLECT: Complete coverage of activation, use, restrictions, and protective disclaimers within CCoT scope.)

1. Activation Requirements:
   • Bonuses and promotions are available only to eligible Players with a validated Account on oz-win.casino.
   • Activation requires adherence to specified instructions, such as entering a bonus code or making a minimum qualifying deposit.
2. Wagering Conditions:
   • All bonuses are subject to mandatory wagering requirements (playthrough) as specified in the offer terms, unless stated otherwise. Wagering requirements must be fulfilled before bonus-related winnings can be withdrawn.
   • Failure to meet wagering requirements within the prescribed timeframe (by 31 December 2025 unless otherwise specified) will result in forfeiture of the bonus and related winnings.
3. Prohibited Games & Actions:
   • Certain games may be excluded from bonus wagering; refer to each promotion's details for restrictions.
   • Any exploitation or abuse of bonus offers (e.g., bonus stacking, betting on opposing outcomes, fraudulent play) is strictly forbidden and may lead to bonus cancellation and Account suspension.
4. Combining Promotions:
   • Bonuses and other promotional incentives may not be combined unless explicitly authorized by ozwins in the offer terms. Only one bonus or promotion may be active per Account at any time unless stated otherwise.
5. Legal Disclaimers:
   • Bonuses are offered solely at the discretion of ozwins and may be altered, suspended, or withdrawn at any time, subject to AU consumer law.
   • All bonus usage must comply with these Terms and applicable laws; suspected abuse will be investigated and reported as necessary.

Payments & Withdrawals

(OBSERVE: AU payments oversight and international licensing; EXPAND: Incorporate all processing requirements, limits, and consumer protections; REFLECT: Present exhaustive procedures and disclaimers on deposits, withdrawals, fees, refunds.)

1. Deposit Methods:
   • Deposits on oz-win.casino are accepted via major credit/debit cards, selected e-wallets, and supported cryptocurrencies, subject to geographic and regulatory restrictions.
   • All deposit transactions are processed through licensed third-party providers in compliance with anti-money laundering regulations.
2. Withdrawal Methods & Processing:
   • Withdrawals are processed back to the original payment method where feasible; otherwise, a bank transfer or alternative method may be requested, subject to verification.
   • Processing times vary; standard timeframes are up to 72 hours after approval. External provider times may extend this period.
3. Limits & Fees:
   • Minimum and maximum limits per transaction are posted within the cashier section for each payment method.
   • Ozwins does not charge internal processing fees; however, third-party provider fees or currency conversion fees may apply and remain the User's responsibility.
4. Refunds:
   • Refunds of deposits, bets, or bonuses are permitted only in exceptional circumstances and solely at the discretion of ozwins, consistent with consumer protection law and anti-fraud measures.
   • Any pending bonuses that have not met activation or wagering requirements may be rescinded in the event of an approved refund.
5. Verification & AML Policy:
   • All payments and withdrawals are subject to complete KYC processes and anti-money laundering checks.
   • Failure to provide accurate verification documents will delay or block withdrawal processing.

Regional Compliance Note: AU-resident Users are solely responsible for compliance with Australian tax law and financial reporting relevant to gambling winnings.

Limitation of Liability

(OBSERVE: Risk profile of online gaming, AU consumer law standards; EXPAND: Fairness, system responsibility, explicit liability limits; REFLECT: Full slate of protective clauses for ozwins through oz-win.casino.)

1. Operator's Obligations:
   • Ozwins guarantees that all games on oz-win.casino operate under certified random number generators (RNGs) and are regularly tested for fairness by accredited third parties.
   • Ozwins uses commercially reasonable efforts to ensure uninterrupted and error-free service, but makes no guarantee that platform access or game performance will always be available or secure.
2. Liability Exclusions:
   • Ozwins shall not be liable for any losses or damages arising from technical failures, system outages, delays, incorrect transmissions, network interruptions, or any force majeure event outside its reasonable control.
   • Responsibility is excluded for harm resulting from abnormal use, improper conduct, or breaches of these Terms by Users.
3. Maximum Compensation:
   • Any liability (whether contract, tort, negligence, or otherwise) is strictly limited to the amount of the bet or wager placed by the Player relevant to the disputed event, subject to applicable AU statutory consumer protection rights.
4. Consumer Protections:
   • Nothing in this section restricts or limits statutory rights or remedies available under AU consumer law, including the Competition and Consumer Act 2010 (Cth).

Intellectual Property Rights

(OBSERVE: Legal obligations under copyright and software licensing; EXPAND: Prohibit unlawful copying or unauthorized use; REFLECT: Exhaustive listing compliant with licensing and AU standards.)

• Copyright Notice: All content, trademarks, logos, designs, and underlying software on oz-win.casino remain the exclusive property of ozwins, Dama N.V., and their authorized licensors.
• Restrictions: Users are not permitted to copy, reproduce, redistribute, publish, translate, or commercially exploit any part of the oz-win.casino platform without the prior written consent of the Operator.
• Software Use: Access to games and proprietary software is granted solely for personal, non-commercial purposes as provided under these Terms. Any attempt to reverse-engineer, modify, or interfere with the platform is strictly prohibited.
• Enforcement: Breaches of intellectual property rights may result in immediate suspension or termination of service and possible civil or criminal action under applicable law.

Privacy & Data Protection

(OBSERVE: Legal framework for player data under international and AU law; EXPAND: Reference multilayered privacy oversight; REFLECT: Simple, strict, and defensible compliance statement.)

• All personal and transactional data collected by ozwins via oz-win.casino is processed in accordance with the ozwins Privacy Policy, as well as the Privacy Act 1988 (Cth, AU) and relevant international data protection provisions.
• Users must read and accept the Privacy Policy before registering or using any services on oz-win.casino.
• All data is secured and retained in accordance with regulatory standards, solely for the purpose of providing services, fraud prevention, and regulatory reporting.

Changes to Terms

(OBSERVE: Consumer law on fairness of notification; EXPAND: Procedure for timely and transparent updates; REFLECT: Balanced, enforceable update mechanism with user right of refusal.)

1. Notification: Ozwins reserves the right to amend or update these Terms at any time. Registered Users will be notified of substantive changes via email and a prominent notice on the oz-win.casino homepage or relevant account interfaces. The effective date of any changes will be indicated at the top of the Terms.
2. User Consent: Continued use of oz-win.casino after amendments have been posted constitutes acceptance of the revised Terms.
3. Right to Discontinue: If a User disagrees with the revised Terms, their recourse is to discontinue use of oz-win.casino and, if a Player, to close their Account in accordance with Account Termination procedures described herein.

Regional Compliance Note: All updates comply with AU mandatory dispute resolution and unfair contract term regulation law.

Termination & Suspension

(OBSERVE: Required grounds and procedures under AU and license law; EXPAND: User protection and due process; REFLECT: Structured escalation and refund protocols.)

1. Grounds for Account Action:
   • Ozwins reserves the right to suspend or terminate any Account on oz-win.casino in case of suspected fraud, abuse, violation of law, breach of these Terms, failure to pass AML/KYC checks, or the operation of multiple Accounts.
2. Procedure & Notification:
   • Reasonable notice will be given by email where practical. Immediate suspension may apply in cases of grave risk or legal obligation.
   • The User will be informed of the reason for suspension or termination and provided with information on any funds or balances held.
3. Refunds & Retention of Funds:
   • On lawful closure, any non-disputed and lawfully obtained remaining balance will be returned to the User after fulfilling all KYC obligations and regulatory requirements, excluding any bonus funds subject to forfeiture under active bonus terms.
   • Funds may be withheld if there is reasonable suspicion of unlawful activity, regulatory breach, or upon direction from competent authorities.
4. Appeals Process:
   • Users may contact customer support to appeal an Account suspension or termination. Ozwins will respond in a timely manner and, where applicable, refer unresolved disputes to the external dispute resolution mechanism detailed below.

Governing Law & Jurisdiction

(OBSERVE: Regulatory context-cross-border, AU, license law; EXPAND: Arbiter identification for disputes; REFLECT: Full legal pathway for conflict and dispute resolution.)

1. Applicable Law: These Terms and all relationships arising from ozwins' provision of services on oz-win.casino are governed by the laws of Curaçao and, where required, by applicable laws of the Commonwealth of Australia and its States and Territories.
2. Jurisdiction: Exclusive jurisdiction for disputes lies with the courts of Curaçao. However, this does not preclude rights or obligations for AU Users under local consumer law where applicable and permitted by international treaty.
3. Dispute Resolution Mechanism:
   • Prior to commencing formal proceedings, parties must attempt to resolve disputes amicably via customer support. If no resolution can be reached, disputes may be referred, where appropriate, to arbitration administered in Curaçao in accordance with the rules of the Curaçao International Arbitration Center.
   • This clause does not restrict the User's statutory right to access external dispute resolution schemes or regulatory complaints mechanisms in Australia in respect of applicable consumer rights.

Regional Compliance Note: All procedures meet minimum mandatory AU consumer protections and alternative dispute resolution norms applicable in 2025.

Contact Information

(OBSERVE: Transparency requirements for operator identity; EXPAND: All available contact channels; REFLECT: Legally compliant, up-to-date information for AU Users.)

• Customer Support: Service via online form at oz-win.casino. (No phone or direct email contact currently published; support inquiries are routed via official website interface.)
• Legal Correspondence: Dama N.V., Scharlooweg 39, Willemstad, Curaçao.
• License Details: Licensed and registered under Curaçao license number 8048/JAZ2020-013, valid until 2025. Operating for AU clients as a remote foreign provider of casino services.
• Responsible Officer: Hayden Brooks (Author as per operator records; formal legal department details available on request via official support channel.)

Regional Compliance Note: Ozwins provides all regulatory and dispute contact information as required by AU online gambling law and international licensing arrangements current as of 2025.